Driving change and innovation for the postal and parcel sector


Postal and Parcel Trend Report 2024

The postal and parcel market is in a huge transformation process. Trends, new technologies, changes in consumer behaviour, or global events play a significant role in this process. The 2024 Postal and Parcel Trend Report shall help to shed light on some of the trends and technologies which are re-shaping the industry.


We wanted to identify

     1. the trends which play a crucial role,

     2. new technologies that promise opportunities but also pose risks,

     3. challenges which the market players are mostly concerned about, and

     4. investment priorities in this and the next few years.


Over the past three months we have conducted interviews with postal and parcel sector executives and experts, organised a series of online events in which we discussed trends and new technologies with industry leaders and experts, and conducted a survey to confirm our findings. In addition, we used several sources of secondary research to support the identification of industry trends.


Postal and Parcel Trend Report 2024

PIP Startup Innovation Award 2023


At this year's PIP Startup Innovation Award competition 25 startups competed for our three category awards and the PIP 2023 Startup Innovation Award.


At our live event in Amsterdam, the judges chose the winners of the three award categories, "First, Middle & Last Mile", "Processes, Digital & Data", and "Retail & Cross-Border". One of the three category award winners then won the PIP Startup Innovation Award 2023 for the most outstanding solution or technology in 2023.


Find all information about the event and the results in our Startup Awards section



Postal & Parcel Market Trend Research 2024


Which trends, challenges, market changes, new technologies, and other developments will shape the postal and parcel sector this year? We are working on a market survey in which we want to shed some light on this question, and we hope that you will share with us your views.



We want to identify the major trends and technologies which will define the coming years, the priorities in the sector, as well as the role of e-commerce, returns, sustainability, and customer centricity. With your valuable input we can create a picture of the main trends, the challenges which the industry is facing, and the priorities of the industry for 2024 and beyond.


We also appreciate input from non-postal/parcel/logistics companies, such as suppliers, consultancies, academics or other industry stakeholders and experts.


Please take a few minutes and share your views and opinions. Here is the link to our short survey which will take about 6-9 minutes to complete.


All input will be treated anonymously.

Everybody who contributes will receive the final survey report.


To join the survey, scan the QR code

or use the following link:


https://www.surveymonkey.com/r/CKCCMLZ


Sustainability Workshop / Mobility

21-22 March 2023, Madrid


The e-mobility transformation has become one of the key priorities for postal operators. While it is a key strategic pillar, postal operators face significant challenges.

Addressing these challenges requires a holistic approach to ensure a smooth and successful transition to e-mobility in the postal industry.

Our mobility workshop will bring together postal and parcel companies, industry experts, and others to discuss latest developments and best practice to navigate the mobility transformation.


Find all information and register in our sustainability section


Read our latest PIP Report

PIP Cross-Border Report 2022/23

Cross-border eCommere volumes are still growing, more than ever before. However, the global postal network has lost in relevance and has been partly replaced by commercial channels.

For our 2022/2023 Cross-Border Report, we have interviewed three postal operators (La Poste Groupe, Correos Spain, and Austria Post) and asked them how they experience these changes. We have further invited several industry experts from Accenture, Escher Group, the International Mailers Advisory Group (IMAG), Zonos, MyDutyCollect, and USPS OIG to share with us their views on the market developments and how they see opportunities to best cope with the situation and (re-)capture market shares for the international postal network.


This year's report is a snapshot of the current situation of the cross-border parcel market, and our authors and interviewees provide valuable insights and recommendations.

Enjoy reading our latest Cross-Border Report, and if you have any questions or comments, get in touch!


Download it for free from our publications section:

PIP Publications

Launch of the connect2posts startup platform for the postal & logistics ecosystem


connect2posts is a platform for new technologies and startups and the entry point into the postal and logistics ecosystem. We are looking for new innovations that can change the game. We are here to convert ideas and innovations into action.


Are you a startup which has developed a solution or technology that can be relevant for the postal and logistics sector, one of the biggest industries worldwide?


Join connect2posts and share your solutions with the postal and logistics sector!

GoTo connect2posts

Supply Chains… ”The Secret Sauce” to business Podcast

The goal of the show is to help new leaders of supply chains by sharing practical experience from seasoned leaders in supply chain.  From Startups to leadership skills, to practical solutions to everyday problems… this podcast focuses on real issues & interesting stories.

Innovation, new technologies, and startups are transforming the logistics and supply chain industry. The Supply Chain Secret Sauce Podcast highlights those developments. Listen to the latest show with Wade Wickus and Bernhard Bukovc talking about some of todays challenges and game changing technologies or solutions.


https://supplychainsecretsauce.com/link-supply-chains-secret-sauce/




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About the

Postal Innovation Platform (PIP)

PIP's mission is to drive innovation in the postal, express and logistics ecosystem and to bring together postal and logistics companies, academic institutions, innovators and other stakeholders to shape the future of the sector.

We are an open platform and forum that drives innovation in the postal, express and logistics ecosystem with the objective to contribute to the success of the postal industry in a rapidly changing market environment which creates new needs and demands. With an industry and stakeholder driven approach we guarantee that the right and necessary themes are discussed and analyzed.

PIP organizes innovative initiatives, startup events, think tank activities, conferences and workshops and manages a platform which is unique in the postal world. It helps to ease the implementation of new and innovative business solutions in the postal and logistics sector. Our invitation-only roundtables allow posts and logistics companies to share experiences and know-how in new business areas and to jointly advance innovative solutions.

Join our conferences, workshops, webinars, trainings and other events in which we discuss and exchange on latest trends, innovation and new technologies.  

Not all companies that claim to be "innovative" are following robust processes.

If a company doesn’t innovate it doesn't mean standing still, it means falling behind. So, there is no alternative. However, just launching some innovation or startup activities or putting in place a team to take care of innovation is not the right approach. It would probably be better to save the resources for other tasks. The big challenge is to implement an innovation architecture that can produce valuable results and thus has an impact on the company. 

A serious innovation and startup architecture that can make an impact and helps the organisation to better respond to operational needs or market demands is a huge challenge. If you don't want to fail you need to be ready to put enough resources into this project and to fully commit. 

Read my latest article in the Mail & Express Review (Spring 2019) at https://www.triangle.eu.com/mer/ (free download of digital version of the entire Mail & Express Review) or download the article here


contact us: bernhard@postal-innovation.com
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